Building & Operating Senior Living

🤷🏼‍♂️Deutsche Bank just put Sindora Living 欣岳年 in the same list as Apple.

One of us is worth $3 trillion, the other manages senior living communities in Asia. I’ll let you guess which is which 😂.

Jokes aside, it’s gratifying to see Deutsche Bank recognize a model we believe strongly in: senior living built around long-term relationships, recurring services, and genuine care rather than one-off real estate transactions.

After all, longevity is, by definition, a long-term business. It cannot just be built quarter by quarter. It requires relationships measured in years.

The article makes it clear: the Silver Economy isn’t coming, it’s already here, and China is poised to become one of its leaders. Nice to see Sindora included in that conversation.

Read Deutsche Bank’s report on the Silver Economy.

First published on LinkedIn, June 19, 2026. View the original post.

🏆 Better late than never. Three weeks ago, at the 14th Asia Pacific Eldercare Innovation Awards, Sindora Living 欣岳年 walked away with two wins, one finalist spot, and one career-defining recognition for a colleague and friend I deeply respect. Overdue post, but worth writing.

🏆 Innovation of the Year, for our Healthy Longevity Management Programme. Years of R&D with Prof. Brian Kennedy, finally living inside a community: bio-age diagnostics, non-pharmacological interventions, opened beyond residents as a real revenue stream rather than a marketing line. At 90, Madam Ma climbs 68 steps without stopping. That is what "It's never too late" actually looks like.

🏆 Facility of the Year, for our Everjoy Jinan community. An affordable community built with the Jinan municipal government, where we did not cut features or dilute the philosophy to hit the price point. Quality and accessibility are not mutually exclusive, and we are happy to keep proving it.

🥈 Operator of the Year, Finalist. We finished second, behind our long-term partners at Ping An, who happen to be the people we operate our Foshan community for. Second place tastes sweeter when the winner is a friend. Genuinely happy for them. Different DNA, shared ambition, same direction.

🏅 And then there is Thierry Costanzo 顾特睿 our COO, who received the Global Ageing Influencer Award for a career spent bridging European and Asian senior living, and quietly pioneering modern eldercare in China. Thierry has been in this fight longer than most of us, and with less noise. About time!

💛 Thank you to Ageing Asia and the jury, to our teams in Nanjing, Jinan, and Foshan, to our partners, and to the residents and families who keep us loyal to our motto: Live on your own terms.

First published on LinkedIn, May 8, 2026. View the original post.

🤖 AI just declared senior living safe from disruption. My reaction wasn't relief.

Anthropic, the company behind Claude, just published a landmark study mapping which jobs AI will automate next.

Computer programmers: 75% of tasks covered. Customer service reps: 70%. Data entry: 67%.

Caregivers, nurses aides, care home staff: 0%.

I've spent 13 years building senior care platforms across Asia. And when I saw that number, my first thought wasn't "great, we're protected." It was: if our people are irreplaceable, why is it still so hard to convince talented people that care is a career worth choosing? Because here's what low AI exposure actually means in our sector. It doesn't mean low pressure. And it doesn't automatically translate into recognition, status, or career desirability. Society has a long habit of undervaluing the work it cannot replace. That's the real problem we need to solve.

Now flip it the other way.

The back office of senior care, documentation, scheduling, compliance, staffing logistics, is highly exposed to AI. That's exactly where we should be deploying it. Not to cut headcount. To return time to the people whose work no algorithm will ever replicate.

And there's one more thing the study hints at, that nobody in our sector is talking about. Millions of educated, higher-paid white-collar workers may face real disruption in the next few years. Some will need to reinvent entirely. Care is one of the few fields that will remain structurally, irreducibly human.

That's not a consolation prize. That could be the most meaningful redeployment story of the next decade, if we make care a profession people actually want to enter.

AI will automate the task. It will never automate the presence.

So here's my question: is caregiving undervalued because it's hard to automate, or is it hard to automate because it's been undervalued? Anthropic’s full study is worth reading even if senior living is the last thing on your mind — especially then.

First published on LinkedIn, March 9, 2026. View the original post.

🏙️ Can AI help cities age better?

On 6 March, I’ll be speaking at the Intelligence Outlook Forum 2026, organized by SPARK.

This year’s theme, “The AI Operating System for Future Cities & Flourishing Human Vitality”, feels particularly relevant.

If cities are becoming intelligent systems, senior living and healthcare are not peripheral layers. They are central.

The real question is not whether AI will be embedded in our cities. It is whether we design it to strengthen autonomy, dignity, and human agency.

Looking forward to the conversation.

First published on LinkedIn, February 27, 2026. View the original post.

I'm not really into horoscopes, but I like what the horse represents: momentum, strength, and elegance. But also control.

At Sindora, in 2026, we are growing. We are opening and integrating new senior living communities.

But in our sector, growth without control is not ambition. It is risk. Expanding is not so difficult. Delivering the same standard everywhere is.

Consistency is indeed the real test of scale: A resident should experience the same level of care in every community we operate:
🕊 Free to choose.
🌞 Active during the day.
🌙 Safe at night. 🎉 Fun always

In 2025, we strengthened what makes that consistency possible: standardized operations across communities, stronger technology providing real-time support for caregivers, and a deeper commitment to longevity innovation, with mobility and autonomy preserved as long as possible.

Now we can accelerate.

🐎 Horsepower to move forward, 🎯 Discipline to move well: We choose both!

Read the transcript

Service begins with care for the smallest details. Over the past twelve months, Sindora has expanded from 400 beds and units under management to more than 1,300. At the same time, the range of communities and needs we serve has broadened significantly.

When care, rigour and accountability shape daily operations, Sindora delivers on its commitments. In Nanjing, Sindora has reached a new level of operational maturity. Consistent day-to-day execution is what drives reliable performance.

In Jinan, we work closely with the local government to address local needs directly, expanding access to high-quality elder care without compromising on standards. In Foshan, our partnership with Ping An Group marks more than expansion. It reflects a shared philosophy and long-term alignment.

Behind this growth lies a deeply rooted strength: a robust operational and management capability refined over time. Teresa 2.0 is more than a software platform. It is a decision-support system that frees our teams from administrative burden, allowing them to focus on what matters most: meaningful human connections with our residents.

Our longevity plan moves beyond the passive idea of accompanying ageing. It is built on evidence-based interventions designed to extend not just life, but healthy life. Our nearly 1,000-page book of standards transforms proven practices into a structured, scalable system.

Industry recognition is never driven by growth alone, but by the way growth is achieved. Each accolade is a key, serving a single purpose: to empower every resident to live on their own terms.

Transcript lightly edited from the original English audio for names, punctuation and readability. The video is the definitive record.

First published on LinkedIn, February 23, 2026. View the original post.

✨ Looking back at 2025, this is the question that kept coming back.

Over 12 months, Sindora Living 欣岳年 grew from 400 to more than 1,300 units and beds under management. On paper, that is scale. In reality, it was a stress test of our beliefs.

The real challenge for our industry isn’t just growth. It is how you grow without turning ageing into a process and people into cases.

In 2025, the answer took shape across 3 different cities:

📍 Nanjing Our flagship community reached a new level of maturity. Occupancy followed engagement, not the other way around. From resident-run cafés to intergenerational and animal-assisted activities, daily life showed that Heartware drives performance. Safe, yes. But also social, stimulating, and genuinely worth living.

📍 Jinan Working with the local government forced us to confront a harder question. How do you make quality senior living accessible without diluting standards? We showed that dignity, consistency, and good design should not be luxuries. They should be the baseline.

📍 Foshan Just a few kilometres from Shenzhen and Hong Kong, our partnership with Ping An, China’s insurance giant, marked a different kind of milestone. Not just growth, but alignment. By combining operational rigour with a long-term financial ecosystem, we are building a community that connects care, prevention, and longevity risk management in a far more coherent way.

🛠️ Much of the real change, however, happened behind the scenes.

📱 TERESA 2.0 More than an end-to-end software platform, it is a decision–support system that helps teams move from reactive to predictive care. Early risk detection, better coordination, clearer priorities. The goal is simple: free up time and attention so our teams can spend more of it on human connection.

🧬 Healthy Longevity In 2025, we moved away from the passive idea of “accompanying decline.” We focus on evidence–based interventions, designed to extend healthspan. We work to preserve Autonomy and Dignity as measurable clinical outcomes, regardless of the cognitive or physical condition of the resident when they join us.

📘 The Book of Standards Nearly 1,000 pages. A blueprint for smart scaling. A way to codify what works, reduce operational risk, and make quality replicable across cities, cultures, and systems, without losing the individual.

🙏 None of this would be possible without the incredible women and men of Sindora. To our teams, our residents, and their families: thank you for proving every day that standards and heart can go hand in hand.

Growth only makes sense if it reinforces the philosophy behind it. Otherwise, what is the point?

On to 2026!

First published on LinkedIn, December 17, 2025. View the original post.

🤝 What happens when a global senior living operator joins forces with a leader in finance, healthcare, and technology? 👉 You get more than a beautiful community. You get an entire ecosystem built for longevity: High-end environments, best-in-class care models, backed by wellness science, operational excellence, and innovative financial access, all seamlessly integrated to meet the evolving needs of China’s ageing population.

🧬 Different DNA, shared ambition, this is how you move the industry forward!

First published on LinkedIn, July 9, 2025. View the original post.

During President Emmanuel Macron’s state visit to Singapore, celebrating 60 years of French–Singaporean friendship, I had a moment (barely a minute, really) to share a quick thought on how France could help shape the future of aging.

As a government-appointed French Foreign Trade Advisor and CEO of a senior living platform in Asia, I see every day what each region brings to the table:

➡️ France's eldercare sector has recently gone through a tough period, but it remains the undisputed leader in Europe. Decades of experience have enabled efficient operations, integrated care systems, and a profound respect for the dignity of aging. Its research in geriatrics and eldercare still sets the standards.

➡️ Asia is moving fast. We’re seeing new models take shape, driven by advancements in longevity science, innovative funding structures, partnerships with insurers, and scalable operations. It’s changing what aging looks like, not just here, but globally.

There’s so much we can learn from each other. Not just best practices, but ways of rethinking aging that are relevant, scalable, and human.

And that’s part of what I try to do: connect the dots between policy, business, and care.

First published on LinkedIn, June 2, 2025. View the original post.

Sindora’s accumulated operating know-how has now become part of an official senior-living industry standard in China.

That milestone reflects the work of the whole team, including Thierry Costanzo, Sindora Living’s Chief Operating Officer, whose leadership helped turn day-to-day practice into a repeatable standard.

First published on LinkedIn, May 20, 2025. View the original post.